Course Curriculum

NEC’s curriculum provide a way for students to achieve their cherished lifelong learning goals.

The Master of Science in Management – Healthcare Administration – Online program at New England College (NEC) consists of ten courses for a total of 36 credit hours. You will begin the program with core courses and then progress into concentration courses that focus on your area of interest. At the end of the program, you will use the skills learned within the program in a practical problem-solving capstone project. Below is a list of the core courses, concentration courses, and the capstone project. Below is a listing of the core courses, concentration courses, and the Capstone project:

Organization Management and Leadership – 4 credits
This course combines theory and practice by encouraging students to learn traditional and contemporary leadership theories and apply them in analyzing the behavior of leaders, colleagues, and subordinates. Through a variety of readings, cases, and exercises, students will examine effective leadership models. Topics include the evolution of leadership; the roles of strategy and vision in transformational change; the development of leaders; the leadership responsibilities of creating effective teams, organizations, and cultures; the exploration of different leadership styles; and current popular approaches to leadership theory.

Managing Projects in Organizations - 4 credits
This course presents an overview of managing a project from start to finish. Students will examine project organizational structure, work breakdown, scheduling, budgeting, costing, resource allocation, and human resource considerations required throughout the project process. Topics include the management of human resources and team building; planning and control; scope management; time and cost management; quality and risk management; and technical tools, including GANTT and PERT charting.

Issues in Ethics for Healthcare - 4 credits
This course explores and analyzes the interrelationships among stakeholders in the healthcare industry. The moral implications of the healthcare organization and its decisions are explored with respect to their social effects, and to the tension that exists between achieving desirable outcomes and attending to the means by which they are achieved. Topics include theories of morality; analysis of ethical decision making; interaction and conflict among personal, professional, and organizational values; the effect of cultural diversity on individual and group values; current issues; and the impact of ethical considerations on healthcare organizations. The roles of individual and collective choice in the management of competitive environments and organizational positions on contemporary moral issues are also examined.

Managerial Accounting and Finance for Leadership – 4 credits
This course equips students with the ability to lead more effectively and ethically and have influence in situations where financial issues play a key role, with particular attention given to public fiscal management. This course serves as an introduction to the concepts and principles of financial management and managerial accounting, focusing on the development and use of budgets for planning and control, demonstrating accountability, and establishing priorities within an organization. Students will explore the tools and techniques available to maximize the use of scarce resources, and the implications of public funding and cost accounting for programs and initiatives within the organization.

Strategic Planning and Policy for Healthcare - 4 credits
The primary focus of this course is strategic planning in a business unit, which is the foundational level for competitive analysis, and analysis of the issues central to a firm’s short-term and long-term competitive success. Using a combination of case studies and industry field research, students will assume the roles of key decision-makers and/or advisors in analyzing these issues and offering recommendations for strategic change. In conjunction with these assignments, students will also be challenged to critically examine revolutionary changes now occurring in some healthcare organizations, such as vertical integration, horizontal consolidation, strategic alliances and joint ventures, entrepreneurial startups, and the development of niche networks.

Managerial Economics for Healthcare - 4 credits
This course helps develop the student’s capacity to analyze the economic environment in which a healthcare organization operates. The focus is on understanding the constraints the environment places on goals and how these constraints may change with time. Students learn how to apply economic reasoning to internal decision making and public policy issues affecting the healthcare sector. Students will examine a variety of skills required in managing healthcare organizations in light of economic realities, including activity-based costing, cost estimation, relevant costs, and pricing policies.

Marketing Management in Healthcare and Service - 4 credits
This course introduces fundamental marketing principles and differentiates issues specific to service industries, health organizations, and fundraising structures. Students will develop a foundational knowledge of marketing concepts and practices, marketing decision-making and techniques, and sources of financial support and strategies for their development. Focus is put on the practical application of marketing knowledge and skills in healthcare and service environments.

Organizational Communications, Conflict Resolution and Negotiations - 4 credits
This course explores the psychological aspects of communication among individuals and groups from a relationship management perspective, as well as the intricacies of coaching, mentoring, and conflict resolution. The impact of organizational behavior on leadership effectiveness is explored. Organizational communication, including formal and informal communication, is analyzed to determine the relationship between communication and organizational satisfaction and effectiveness. Topics include preparing for a negotiation, understanding individual preferences, identifying ethical and cross-cultural issues, and determining when and how to utilize available outside resources. Students assess the importance of coaching and open communication when inspiring individuals to overcome barriers to peak performance.

Research Methods - 2 credits
This course will provide an overview of graduate level research for the capstone project in both the Master of Science in Management and the Master of Arts in Public Policy. Students will learn about the various methods of research in the discipline, research design, and proper formatting and writing of formal papers. Specific focus will be placed on topic development, developing a research outline, conducting a literature review, constructing an annotated bibliography, and proper citation styles that make use of the Chicago Manual of Style (for MAPP students) and the APA style (for MSM students). This course will provide all students with the tools to do research and will also prepare them for the final capstone project to be developed in the subsequent Strategic Capstone course.

Strategic Capstone - 2 credits
The Strategic Capstone has two main components: a research phase and a final project report and presentation phase. Students draft their problem statements and research ideas during a research methods course, and then produce the research, arguments and solutions that will be used to approach solving the problem. Each student will undertake a major investigation of a real and substantial challenge that exists either in the workplace or as a matter of public policy. The project may be related to the student’s own experience or in a field in which the student hopes to secure employment. Developed in a problem-and-solution format, the student is expected to use extensive research into best practices and associated methodologies. The product of this work is a comprehensive written plan for implementing the solution. The report is also submitted as a PowerPoint presentation with accompanying notes, demonstrating the student’s ability to convey the significance and the results of research and planning to key stakeholders in the problem-solution set that the student has investigated.